SOP | Amerimed Medical Solutions

AMERIMED MEDICAL SOLUTIONS

Standard Operating Procedures

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Welcome Letter from CEO Dixon Marlow

Organizational Baseline Standards

GENERAL

1.1.1 Associate Appearance

1.1.2 Attendance/Tardiness

1.2.1 Associate Benefits and Support

1.3.1 Company Facilities & Premises

1.3.2 Compensation

1.3.3 Compliance & Ethics

1.3.4 Computers, Tablets & Networks

1.3.5 Confidentiality

1.3.6 Conflict Resolution

1.3.7 Continuing Education

1.3.8 Continuous Quality Improvement

1.3.9 Counseling & Disciplinary Action

1.3.10 Credentials

1.3.11 Two-Way Radio Systems

1.4.1 Drug-Free Workplace & Testing

1.5.1 Electronic Systems & Corporate Accounts

1.5.2 Employment Prerequisites

1.5.3 Equipment Issuance

1.5.4 Exposure & Infection Control

1.5.5 Company Vehicle Use

1.6.1 Family Medical Leave Act

1.8.2 Hiring, Placement & Status

1.9.1 Injured &/or Sick Associate

1.9.2 Intolerable Violations

1.16.1 Paid Time Off – PTO

1.16.2 Payroll Deductions

1.16.3 Patient Privacy

1.16.4 Performance Evaluations

1.16.5 Public or Media Interaction

1.19.2 Scheduling

1.19.3 Sexual Harassment

1.19.4 Snow & Ice Events

1.19.5 Substance Abuse

1.20.1 Third Riders

1.20.2 Time Off

1.21.1 Travel and Expenses

1.22.1 Unusual Occurrence Report

COMMUNICATIONS

2.1.1 Accidents Involving AEMS Units

2.4.1 Do Not Resuscitate (DNR)

2.5.1 Emergency Calls, Accepting

2.5.2 Emergency Calls, Dispatching

2.9.1 Infectious Disease

2.14.1 Non-Emergency Calls, Accepting

2.14.2 Non-Emergency Calls, Dispatching

2.14.3 Notification of Occurrence

2.16.1 Patient Reports

2.16.2 Prioritization of Transport Requests

2.16.3 Psychiatric/Mental Patient Transports

2.18.1 Reference Contracts, Daily Operations

2.20.1 Turning Calls Over

2.21.1 Unit Initiated Incidents

2.21.2 Unit Numbering System

2.23.1 Weather Updates, Severe