Amerimed SOP
< All Topics
Print

1.03.04 Computers Tablets and Networks

1.03.04 Computers, Tablets, and Networks  (Revised 03/2022)

OVERVIEW

Company owned computers including desktops and laptops, phones, and tablets are to be set up, secured and encrypted by the designated technical support professional. Employees in an administrative, supervisor, or management position may be provided with one or more electronic devices. Such employees must use assigned devices to conduct company related business. It is every associate of Amerimed responsibility to protect our tablets and computer systems from damage, loss, theft, and unauthorized access and/or use. Laws and penalties have been put in place by the States to protect personal and corporate owned computer systems and networks from unauthorized access and alterations such as unauthorized installation of software, unauthorized removal of software and unauthorized alteration of configurations.

SECTION A

Unauthorized Access

“Unauthorized access” entails approaching, trespassing within, communicating with, storing data in, retrieving data from, or otherwise intercepting and changing computer resources without consent. These laws relate to either or both, or any other actions that interfere with computers, systems, programs or networks.

SECTION B

Remote Access

“Remote access” is a feature utilized by both internal and contracted technical support staff. Remote access of any company computer and/or tablet is strictly prohibited unless authorized by the Compliance Officer. In the event of an emergency technical breakdown and the Compliance Officer cannot be reached, employees are to contact the appropriate manager according to the Daily Operations, Reference Guide. Detailed company policies for access and use of all corporate owned electronic systems and accounts can be found here 1.5.1 Electronic Systems & Corporate Accounts

SECTION C

Personal Electronic Devices

Due to the significant risk of harm to the company’s electronic resources, or loss of data, from any unauthorized access that causes data loss or disruption, employees shall not bring personal computers or data storage devices (CDs/DVDs, external hard drives, USB / flash drives, “smart” phones, iPods/iPads/iTouch or similar devices, laptops or other mobile computing devices, or other data storage media) to the workplace and connect them to company electronic systems unless expressly permitted to do by the Compliance Officer or OCE. The Manager may allow a personal device such as a laptop or tablet within the facilities if they do not connect to the internal networks.

For those rare instances an associate has authorization, to minimize the risk of unauthorized copying of confidential company business records and proprietary information that is not available to the general public, any employee connecting any above mentioned device to company networks or information systems thereby gives permission to the company to inspect the device at any time with personnel and/or electronic resources of the company’s choosing and to analyze any files, other data, or data storage devices or media that may be within or connectable to the data-storage device in question in order to ensure that confidential company business records and proprietary information have not been taken without authorization.

Employees who do not wish such inspections to be done on their personal computers, data storage devices, or imaging devices should not connect them to company computers or networks.

Within MedComm, cellular devices and other electronic devices that can record or take photographs are not allowed at console positions for security of all information such as HIPAA information.  These devices may be used away from the consoles.  Laptops, tablets and other devices used for reading and school or personal work may be used within MedComm provided they are used away from the console, cameras and recording devices are off and the device must not be connected to the Amerimed networks.

SECTION D

Pertinent Regulations

Computer theft: Any person who uses a computer or computer network with knowledge that such use is without authority and with the intention of:

  • (1) Taking or appropriating any property of another, whether or not with the intention of depriving the owner of possession;
  • (2) Obtaining property by any deceitful means or artful practice; or
  • (3) Converting property to such person’s use in violation of an agreement or other known legal obligation to make a specified application or disposition of such property shall be guilty of the crime of computer theft.

Computer Trespass: Any person who uses a computer or computer network with knowledge that such use is without authority and with the intention of:

  • (1) Deleting or in any way removing, either temporarily or permanently, any computer program or data from a computer or computer network;
  • (2) Obstructing, interrupting, or in any way interfering with the use of a computer program or data; or
  • (3) Altering, damaging, or in any way causing the malfunction of a computer, computer network, or computer program, regardless of how long the alteration, damage, or malfunction persists shall be guilty of the crime of computer trespass.

Computer Invasion of Privacy: Any person who uses a computer or computer network with the intention of examining any employment, medical, salary, credit, or any other financial or personal data relating to any other person with knowledge that such examination is without authority shall be guilty of the crime of computer invasion of privacy.

Computer Forgery: Any person who creates, alters, or deletes any data contained in any computer or computer network, who, if such person had created, altered, or deleted a tangible document or instrument would have committed forgery under Article 1 of this chapter, shall be guilty of the crime of computer forgery. The absence of a tangible writing directly created or altered by the offender shall not be a defense to the crime of computer forgery if a creation, alteration, or deletion of data was involved in lieu of a tangible document or instrument.

Computer Password Disclosure: Any person who discloses a number, code, password, or other means of access to a computer or computer network knowing that such disclosure is without authority and which results in damages (including the fair market value of any services used and victim expenditure) to the owner of the computer or computer network in excess of $500.00 shall be guilty of the crime of computer password disclosure.

Criminal Penalties:

  • (1) Any person convicted of the crime of computer theft, computer trespass, computer invasion of privacy, or computer forgery shall be fined not more than $50,000.00 or imprisoned not more than 15 years, or both.
  • (2) Any person convicted of computer password disclosure shall be fined not more than $5,000.00 or incarcerated for a period not to exceed one year, or both.